Annette Freund is the owner and managing director of Freund Associates. Her 20-year career in business began as a documentation and training specialist for Western Union Corporation as well as freelance work for AT&T and Lucent Technologies. In 1996, when Lucent asked her to develop and manage an offsite team of tech writers, she jumped at the opportunity, and Freund Associates was born. The company now has over 30 writers who work in one or more of the company’s business units: marketing, documentation (manuals), and training development.
Prior to her business career, Dr. Freund was a tenured, associate professor of English, teaching technical writing, literature, composition, and business communication. She holds a doctorate in English/Writing Specialist from the State University of New York in Albany, as well as M.A. and B.A degrees in English.
Dr. Freund is a business leader, entrepreneur, public speaker, wife, mother, community volunteer, and author.
Freund Associates’ approach to technical communication can save you time, money, and the worry of managing complex projects—whether it’s technical manuals, documentation, marketing collateral, or proposals. Freund Associates will:
Simplify your project by providing a single point of contact. No need for you to coordinate multiple writers or resources.
Work with you to define the project, including audience, purpose, scope, message, deadlines, and optimal media for delivery.
Approach every project with knowledge of your industry and the ability to meet your specific communication challenges.
Arrange and conduct conference calls or meetings with your in-house subject matter experts to make sure that everything is up to your standards.
Supervise your entire project and thoroughly review all work to ensure consistency of tone, format, and style.
Deliver a high-quality product — on time and on budget — that can proudly bear your company name.
Need to get it right the first time? We have both the professional expertise and right mix of people to make sure your project meets the high standard of quality that you expect and deserve.
Worried about outsourcing? Rest assured. Freund Associates is a fully professional, on-time and on-budget firm. We guarantee that your project will be ready for you as soon as you’re ready for it.
Don’t have the budget to keep an entire department of technical communication experts on staff? Outsource your writing project to us, and you’ll drastically reduce employee-associated costs such as salary, insurance, travel, telecommunication, technology, and more.
Need it done yesterday? Freund Associates can make that happen. We’re fully staffed and organized to be quick and efficient, delivering high-quality results fast
What We Write
Since 1996, Freund Associates has written thousands of documents—from one-page newsletters to technical manuals with thousands of pages. If you don’t see a sample of the type of writing you need on our website, please contact us.
Direct Mail Pieces
Disaster Recovery Procedures
Equipment Maintenance & Repair Manuals
Illustrated Parts Catalogs
Integrated Electronic Technical Manuals
Invitations & Announcements
Policies & Procedures
Presentations / Slide Kits
Quick Reference Guides
Sales Training Materials
Scripts for Presentations & Videos
Standard Operating Procedures
Web Site Content
And more . . .
Located in northern New Jersey, Freund Associates is a boutique agency specializing in copywriting, documentation, and training for business and industry. Our contract writers work on a project basis, have years of experience in education and industry, and hold Masters or Doctoral degrees in technical fields.